Privacy Policy
Last Updated: October 31, 2025
1. Introduction
Welcome to Robyn Henke Consulting Inc ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.robynhenke.com and enroll in our courses.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information You Provide
When you register for our courses or newsletter, we collect:
Name: To personalize your learning experience and communications
Email Address: To send course materials, updates, and our newsletter
Payment Information: Processed securely through our payment processor (Stripe)
Learning Progress: To track your course completion and provide relevant content
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
Usage Data: Through Google Analytics, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data
Cookies and Tracking Technologies: To enhance your experience and analyze website traffic (see Section 6 for details)
3. How We Use Your Information
We use your personal information for the following purposes:
Course Delivery: To provide access to course materials and track your learning progress
Communication: To send course-related emails, updates, and our weekly "Unapologetically Organized" newsletter
Service Improvement: To analyze how our website and courses are used to improve user experience
Legal Compliance: To comply with applicable laws and regulations
Technical Operations: To maintain and improve our website functionality and security
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal information based on:
Consent: When you sign up for courses or our newsletter
Contract Performance: To deliver the courses you've purchased
Legitimate Interests: To improve our services and communicate about relevant offerings
Legal Obligations: To comply with applicable laws
5. Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our business:
Thinkific: Course hosting platform that stores your learning progress and course access information
Stripe: Payment processor that handles all payment transactions securely
Kit (formerly ConvertKit): Email marketing service for sending newsletters and course communications. Kit integrates with Thinkific to sync your course enrollment data
Google Analytics: Website analytics service that helps us understand how visitors use our site
These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Remember your preferences and settings
Analyze website traffic and user behavior through Google Analytics
Improve website functionality and user experience
You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
Types of Cookies We Use:
Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and settings
7. Data Storage and Security
7.1 Storage Location
Your personal information is stored in the cloud by our third-party service providers (Thinkific, Kit, and Stripe), who maintain secure data centers with industry-standard security measures.
7.2 Retention Period
Course Data: We retain your course access and learning progress for as long as you maintain an account with us, as you have lifetime access to course materials
Newsletter Data: We retain your email address until you unsubscribe from our newsletter
Payment Information: Handled by Stripe according to their retention policies; we do not store full payment details
7.3 Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your location, you may have the following rights:
8.1 All Users
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails
8.2 Canadian Users (PIPEDA)
You have the right to:
Know what personal information we collect and how we use it
Access your personal information
Challenge the accuracy and completeness of your information
Withdraw consent at any time
8.3 European Users (GDPR)
You have additional rights including:
Data Portability: Receive your data in a structured, machine-readable format
Restriction of Processing: Request that we limit how we use your data
Object to Processing: Object to our processing of your data
Right to Lodge a Complaint: File a complaint with your local data protection authority
8.4 California Residents (CCPA)
You have the right to:
Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of personal information (Note: We do not sell personal information)
Non-discrimination for exercising your privacy rights
8.5 Exercising Your Rights
To exercise any of these rights, please contact us at the information provided in Section 13. We will respond to your request within the timeframe required by applicable law (typically 30 days).
9. Marketing Communications
9.1 Newsletter
When you sign up for our courses or newsletter, you will receive our weekly "Unapologetically Organized" newsletter and course-related communications.
9.2 Opt-Out
You may opt out of receiving marketing emails at any time by:
Clicking the "unsubscribe" link at the bottom of any email
Contacting us directly at the information provided below
Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your course enrollment and account.
10. International Data Transfers
If you are located outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
For EEA users, we ensure appropriate safeguards are in place for international data transfers in accordance with GDPR requirements.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
Posting the updated policy on our website with a new "Last Updated" date
Sending an email notification to registered users when significant changes are made
We encourage you to review this Privacy Policy periodically for any updates.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Robyn Henke Consulting Inc
Email: robyn@robynhenke.com
Website: www.robynhenke.com
For privacy-related inquiries, we will respond within 30 days.
14. Data Protection Officer
For GDPR-related inquiries, you may contact our privacy representative at:
Robyn Henke Consulting Inc
Email: robyn@robynhenke.com
Website: www.robynhenke.com
Consent Statement for Course Registration
By registering for our courses, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Your Continued Use of Our Services: Your continued use of our website and services after any modifications to this Privacy Policy constitutes your acceptance of such changes.